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Showing posts with label HSBC BANK. Show all posts
Showing posts with label HSBC BANK. Show all posts

Thursday, 10 August 2017

18:08

HSBC to add staff in Saudi as kingdom adopts Vision 2030 agenda

HSBC to add staff in Saudi as kingdom adopts Vision 2030 agenda
The programme has created “fantastic” opportunities for its Saudi operations, says regional HSBC chief
HSBC is planning to add staff to its Saudi Arabian operations as the kingdom embarks on one of the biggest economic transformations attempted by any country, the bank’s regional chief Georges Elhedery told Reuters.
Opportunities for investment banks have increased tremendously due to Vision 2030, the reform programme launched by Crown Prince Mohammed bin Salman to diversify the economy and end its reliance on oil exports, Elhedery said in an interview.
Riyadh has ambitious privatisation plans, including to raise $100bn through the listing of five percent of state oil firm Saudi Aramco at home and on one or more overseas markets.
On top of that it is opening up the Saudi stock market – something HSBC estimates could attract up to $20bn in foreign capital – and encouraging local people to save more.
“The transformation is probably unprecedented in the region and has few historic precedents outside the region for that scale,” said Elhedery, who is HSBC’s Middle East and North Africa chief executive.
He cited China’s economic reforms of recent decades and major changes in Britain under prime minister Margaret Thatcher in the 1980s. “Saudi Vision 2030 fits there among these mega transformation plans,” he said.
Competition among the big investment banks to grab deals in the Saudi market is fierce. Citigroup obtained a Saudi investment banking licence in April and Goldman Sachs has applied to the capital markets regulator for a licence to trade equities, sources told Reuters in June. Credit Suisse intends to apply for a full banking licence and JPMorgan is adding bankers.
HSBC, which already has over 12,000 staff across the Middle East and North Africa, had no plans to go on a mass recruiting exercise. However, the London-listed bank would hire some new staff and relocate some existing employees to the kingdom from outside, Elhedery said. New additions would be incremental, he added, but declined to give a number.
HSBC, the largest international bank in the region, is the number one adviser for mergers and acquisitions and debt deals in Saudi Arabia, and the number five for equity capital markets so far this year, according to the latest Thomson Reuters data.

In April it acted as one of the joint global coordinators for Saudi Arabia’s $9bn dollar-denominated sukuk, while it is also one of three banks advising Saudi Aramco on what could be the largest ever share sale, sources have told Reuters.
Other notable deals include advising the Saudi Stock Exchange on its planned public share sale and sovereign wealth fund Public Investment Fund on a possible purchase of a stake in ACWA Power, a developer and operator of power and water plants.
“FANTASTIC” OPPORTUNITIES
The bank was also expecting to expand its business as a result of the opening of the stock market to foreign investors, a move that would create openings for its research, sales, execution, front office and custody services, said Elhedery.
Qualified foreign institutions were allowed to begin investing directly in Saudi stocks in 2015 and qualification requirements were eased last year.
The Capital Market Authority has also been revising rules to help the Saudi market enter international composite equity indexes, which would bring more foreign money.
“Our economic estimate is that if you have FTSE inclusion, as well as MSCI emerging market inclusion for Saudi Arabia, the cumulative number can be in the range of $15 to $20bn in inflows,” he said.
Another cornerstone of Vision 2030 is encouraging Saudis to increase their savings from 6 per cent of total household income now to 10 per cent.
Elhedery said the target created “fantastic” opportunities for its Saudi operations, which include a 40 per cent stake in Saudi British Bank (SABB), and a 49 per cent shareholding in HSBC Saudi Arabia, its investment bank.
“When you increase the savings rate you need to give people products either through equity markets or asset management products or bonds or sukuk products,” he said.
The bank’s Saudi presence will be further strengthened with a merger between SABB and fellow local lender Alawwal Bank. This will create the kingdom’s third biggest bank and could, say analysts, involve HSBC acquiring the 40 per cent owned by Royal Bank of Scotland in Alawwal.
HSBC has already made staffing changes to help its Saudi business, including the secondment in April of Samer Deghaili, co-head of equity capital markets in the region, to its Saudi subsidiary.
Some banking sources told Reuters that one reason HSBC was able to secure some deals in Saudi Arabia was by offering to accept lower fees for investment banking business.
Elhedery dismissed this idea. “The client gives business to those who deserve it,” he said. “The fees in this region in general terms have been lower than fees in the U.S. in the industry. But that … is just the nature of this market.”


Saturday, 21 May 2016

08:11

HSBC India is closing 24 branches across the country due to the rise in digital banking.

HSBC India is closing 24 branches across the country due to the rise in digital banking.

Following a “strategic review” of its retail banking and wealth management business in India, it says it will move from 50 branches across 29 cities to 26 branches across 14 cities.

HSBC India says: “This change reflects changes in customer behaviour, who are increasingly using digital channels for their banking.”

Stuart P Milne, group general manager and CEO, HSBC India, adds: “Customer expectations are changing rapidly and we need to adapt accordingly.”

HSBC India says it does not expect any “additional branch consolidation”; and the cuts to the branch network will take place over the coming months in a “phased manner”.

According to the bank, the branches being closed account for less than 10% of HSBC’s retail customer base in India.

The bank also says the closures will affect 1% of its total number of employees in the country, which is around 33,000. HSBC says redeployment opportunities will be offered to those affected.

List of impacted branches (alphabetical order):

Chennai (Adyar Branch); Delhi (Punjabi Bagh and Basant Lok Branch); Guwahati Branch; Indore Branch; Jodhpur Branch; Kolkata (Shakespeare Sarani, Howrah, Ultadanga, New Alipore and Salt Lake Branch); Lucknow Branch; Ludhiana Branch; Mumbai (Thane Branch); Mysore Branch; Nagpur Branch; Nasik Branch; Patna Branch; Pune (Deccan Branch); Raipur Branch; Surat Branch; Trivandrum Branch; Vadodara Branch; Vishakhapatnam Branch.

Cuts and closures

Recently, HSBC announced it will cut 850 information technology jobs in the UK, the first stage of its restructuring plan that will see 8,000 British jobs terminated by the end of 2017.

HSBC set out its three-year restructuring plan last year with clear ambitions in mind – reduce its extended global network, shut down underperforming businesses, and improve earnings.

Friday, 6 May 2016

08:55

Forget that banking password, HSBC blazes trail with voice and fingerprint login

Forget that banking password, HSBC blazes trail with voice and fingerprint login

HSBC has announced that it's rolling out biometrics - namely fingerprint and voice recognition - to customers in an effort to bolster security with its online banking services.

The idea is you can forget your passwords (literally) and memorable questions (security questions based around memorable places, names and so forth) and just use your body for authentication instead.

The BBC reports that biometrics will be offered to some 15 million customers (which the bank notes is the "largest planned rollout of voice biometric security technology in the UK"), starting with those who bank with First Direct, and with HSBC's users following in the summer.

Fingerprint recognition is for iOS users as it will be delivered via Apple's Touch ID and the bank's mobile app.

Voice recognition, on the other hand, will be covered by Nuance (the firm which built the foundation for Siri's voice routines), and customers will simply establish their own voice print which future logins will be checked against.

Apparently the system will make use of over 100 unique vocal and physical properties, such as the cadence of speech, pronunciation, shape of the larynx and nasal passages.

Copes with colds

However, the bank promises it won't be foxed if a user should come down with a bug.

Joe Gordon, UK head of customer contact at HSBC, told the Beeb: "We will be able to cope with people who have got colds or slight impediments. Things such as the size of your mouth or your vocal tract don't change. Neither do your cadence or your accent when you've got those little colds."

Expect more banks to follow down this path, although some already have to a limited extent - Barclays does voice recognition but only for businesses at the moment.

Currently First Direct customers using online banking can login using a simple password and access limited functions, but if they want to do things like make payments, they must login with a secure key (a little number pad device which provides a PIN number sent directly from the bank as a second factor of authentication).

We'll be seeing a lot more of biometrics not just in the banking world, with biometric authentication expected to kill off the traditional password (and its often horrible lack of security given some of the passwords people choose, and then reuse).

Source:TechRadar 

Thursday, 7 April 2016

01:08

Three leading banks could close 400 high street branches this year, says report

Three leading banks could close 400 high street branches this year, says report

Thousands of customers at Britain’s biggest banks face misery this year under plans to close up to 400 high street branches.

Three leading banks could close 400 high street branches this year, says report

HSBC, Barclays, Royal Bank of Scotland and sister bank NatWest may close the branches to slash costs and encourage online banking, according to a report.

It is thought HSBC may shut up to 200 of its 900-plus branches across the UK, but it declined to give figures.

That is about a third more than it closed last year.

A spokesman said: “We continually review our branch network to make sure branches are in the right locations.

“Over the past five years, we have seen an overall reduction of footfall at our branches of more than 40%.”

RBS and Barclays were both said to be planning to cut up to 100 branches apiece.

RBS did not rule out cuts but said the 100 figure was based on speculation.

A spokesman said: “Whenever we close a branch, we don’t comment on individual circumstances but we aim to redeploy staff and to minimise compulsory redundancies.”

Barclays has closed about 100 branches a year but said this year’s figure was likely to be significantly lower.

The number of branches run by major UK banks has halved in the last 20 years.

Following political pressure, a new rule was set last year that requires banks to assess the impact on local communities of a branch closure.

Critics say local branches provide a vital service and that closures hit elderly and low income customers without the internet hardest.

Derek French, director of the Campaign for Community Banking, said the bank closures will ”accelerate the death of the British high street.”

“This will particularly have a knock on impact on local businesses and the elderly,” he said.

Each bank said they had put in place measures to mitigate customer concerns, with HSBC forming a partnership with the Post Office and Barclays linking up with supermarket chain Asda to continue offering services.

About 70% of Britons still say it is important to have a bank branch close to where they live, according to a survey of 2,010 people by research firm ComRes.

Source:http://www.mirror.co.uk/news/business/three-leading-banks-could-close-7703812

Friday, 8 January 2016

22:56

HSBC apologises for online banking outage, says customers will not "lose out"

HSBC apologises for online banking outage, says customers will not "lose out" 

LONDON: HSBC said on Tuesday that customers affected by a blackout on its personal banking online services in Britain will not "lose out", as technical problems suffered by Europe's biggest bank ran into a second day. 

In a statement apologising for the faults, first reported on Monday, a spokesman said: "We are currently experiencing issues with our Online and Mobile banking. Personal Mobile banking is working but due to high demand customers may experience delays." 

Britain's retail banks have been hit by a number of technology failures in recent years, causing inconvenience for hundreds of thousands of customers and prompting lawmakers to call for more investment in financial technology. 

"The frequency of these failures across the financial services sector suggests a systemic weakness in IT infrastructure. This is concerning," Andrew Tyrie, a Conservative lawmaker who also chairs parliament's Treasury Select Committee, said in a statement. 

"I will be asking the Chief Executive of HSBC, and the regulators, for an explanation of these failures, and action taken to sort them out. They just keep coming." 

While HSBC offered no explanation for the cause of the glitch, John Hackett, HSBC's UK Chief Operating Officer confirmed the outage was not due to a cyber-attack or any other malicious act, such as a Distributed Denial of Service (DDOS), a mechanism often used by cyber criminals trying to disrupt businesses and companies with significant online activities.

Business customers can still access online and mobile banking services, the bank said, but both were running at significantly reduced capacity following the outage. 

The bank has not estimated when full service will resume but said its teams were working "non-stop" to restore the services and regular updates will be provided. 

"We will ensure customers do not lose out as a result of this issue. Any fees customers incur as a result of this outage will be waived," Hackett said. 

HSBC has previously suffered IT problems. Last year thousands of Britons failed to receive their wages on the Friday prior to a long holiday weekend, when some business customers were blocked from making payments. 

State-backed Royal Bank of Scotland has promised to invest hundreds of millions of pounds in its computer systems after a series of high-profile glitches. 

Its last significant outage in June last year led to delays in the processing of around 600,000 payments across its RBS, NatWest, Ulster Bank and Coutts businesses. 


Saturday, 28 November 2015

08:46

HSBC to close India private banking unit as competition grows

HSBC to close India private banking unit as competition grows

HSBC Holdings Plc is closing its private banking unit in India as part of its group strategy, the bank said, marking the exit of another foreign bank from the cut-throat wealth management business in Asia's third-largest economy.

The bank would offer private banking clients the choice to move to HSBC Premier, the bank's global retail banking and wealth management platform, a Mumbai-based spokesman said. The process is likely to be completed in the first quarter of 2016.

"After a strategic review of the global private banking operations in India, we have decided to close the business," the spokesman said. "This marks further progress in the HSBC group strategy to simplify business and deliver sustainable growth."

Many foreign wealth managers scrambled to open up shop in India a few years ago lured by its long-term growth prospects.

Even though India has been minting millionaires at a strong pace, it has failed to translate into profits for the foreign wealth managers that have set up teams of well-paid bankers to help manage those riches.

Banks including Royal Bank of Scotland and Morgan Stanley have recently sold their onshore India private banking units as part of their global business restructuring.

HSBC's private banking business in India has about 70 staff, a source with direct knowledge of the development said, adding many of them would be redeployed to other bank operations.

The bank employs about 32,000 people - many of them in its back-office outsourcing unit - in India, where it also offers corporate, retail and investment banking services.

The value of assets managed by HSBC's private banking unit in India was not immediately clear, but wealth management industry sources said the bank was not one of the top three players in the segment.

The bank posted pre-tax profit of $7 million in its India private banking business in the six months to June, accounting for 4.5 percent of the Asia private banking business and up from $5 million in the same period a year ago.

HSBC, Europe's biggest lender, did not immediately respond to a Reuters request for comment on its private banking staff in India and its market position.

HSBC private banking in India lacked scale and closing it ties in with a review the bank is undertaking of operations around the world - selling or closing units where it lacks scale or the businesses are unprofitable, people familiar with the move said.

HSBC's decision to exit India private banking business comes at a time when India's homegrown wealth managers are hiring more staff and expanding in smaller cities, seeking to attract rising numbers of new millionaires.

These local firms already control some 75 percent of the market, industry executives say, and their expansion plans will put more pressure on the global banks, which are struggling with higher wages and compliance costs, and a narrower client base.

India taxmen in February searched the local headquarters of HSBC as part of a probe related to allegations that the bank's Swiss business helped clients dodge taxes. The move came after details of its Swiss private banking operations and top clients were widely published in the media.

(Reporting by Sumeet Chatterjee; Additional reporting by Steve Slater in LONDON and Saeed Azhar in SINGAPORE; Editing by Miral Fahmy, Muralikumar Anantharaman and Adrian Croft)

Source:http://in.reuters.com/article/2015/11/27/hsbc-india-wealth-idINKBN0TG0O220151127

Wednesday, 25 November 2015

09:40

UAE's First Gulf Bank cut close to 100 jobs last week - sources

UAE's First Gulf Bank cut close to 100 jobs last week - sources

Nov 23 First Gulf Bank (FGB), the third-largest lender by assets in the United Arab Emirates, has cut close to 100 jobs, three sources aware of the matter said on Monday, in the latest sign of Gulf banks adjusting to deteriorating market conditions.

Economic growth in the Gulf region has been stalling due to lower oil prices and subsequent cuts in state spending, which is being felt in the local banking system including through squeezed liquidity from reduced deposits and increasing default rates among small and medium-sized businesses.

"First Gulf Bank released a number of staff as a result of efficiency measures that have streamlined and reduced roles across the operation," the company said in a statement, confirming what Reuters heard from several sources.

It did not give details on the number of job cuts, but said: "This is in line with FGB's robust approach to cost and resources management which remains a key driver of FGB's successful financial performance."

Controlled by Abu Dhabi's ruling family, FGB has over 2,500 employees. It posted a worse-than-expected 0.4 percent drop in third-quarter net profit after loan income fell slightly.

FGB has cut jobs from departments including corporate and investment banking, the sources said on condition of anonymity as the details have not been made public.

It is not the only bank to be implementing staffing cuts to cope with economic conditions.

HSBC has cut jobs in its retail and commercial banking units in the UAE, a source told Reuters on Monday, as the bank prepares for lower growth next year and implements a global cost-cutting strategy aimed at boosting dividends. (Additional reporting by Hadeel Al Sayegh and Tom Arnold; Editing by David French and Mark Potter)

Source:Reuters