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Showing posts with label Chennai. Show all posts
Showing posts with label Chennai. Show all posts

Thursday, 27 April 2017

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Saturday, 14 January 2017

19:00

Selected Post office will use POS machine soon

Selected Post office will use POS machine soon
In keeping with the times, the Department of Posts too will soon use PoS machines for cash transactions in select post offices across the State.

As of now, the Centre has sanctioned about 1,000 PoS machines to be distributed for post offices across the country. Of this, nearly 120 PoS machines for processing credit and debit cards payments will be provided to post offices across the State during first phase.

Several counter transactions, including booking of registered parcels, money orders and speed posts, are being carried out through cash. Last year, post offices made nearly 12,000 instant money order transactions in Tamil Nadu circle.

While States, including Gujarat and Kerala, are expected to begin using PoS machines in mid-January, measures are being taken to deliver equipment to other places. Officials of the postal department said that initially four post offices — Anna Road head office and General Post office, Rajaji Salai, Chennai and one each in Madurai and Tiruchi region — would be provided with PoS machines as a pilot project.

Postal customers welcomed the move as it would ease the burden of carrying cash after the demonetisation scheme.

Many customers like R. Meenakshi, a resident of Thiruvanmiyur, said booking parcels at post offices is often difficult as she has to pay cash.

“I sometimes even spend Rs.8,000 to send parcels abroad. If post offices can have swipe machines, I don’t have to wait at ATMs to withdraw cash,” she said.

The department has partnered with State Bank of India for operation of PoS machines. Customers who have postal saving banks accounts can also recharge and use SBI buddy, a mobile wallet application soon.

Source:DOP

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Saturday, 5 December 2015

12:05

Chennai rains: HDFC to waive off penalty on EMI delay in November

Chennai rains: HDFC to waive off penalty on EMI delay in November

With heavy rains causing havoc in Chennai, top mortgage lender HDFC has decided to waive off any penalty on its home loan customers impacted by the rains for any delay in EMI payments for last month.

"HDFC has also decided to offer Quick Home Improvement Loans to all people whose properties have been impacted by the rains. There will be no processing fees on all such loans," HDFC Ltd Managing Director Renu Sud Karnad said.

This will be valid only for all loan applications submitted on or before December 31, 2015, subject to HDFC's norms and eligibility criteria.

Torrential downpour has caused havoc and great difficulty to people in Tamil Nadu, especially in Chennai.

"Understanding the gravity of the situation, HDFC has decided to be sympathetic towards its home loan customers impacted by the rains for delay in EMI payments for the month of November 2015," HDFC said in a statement.

Separately, Reliance Life Insurance said it has asked all its agents and sales staff to call all the customers in Chennai and check for their well-being. The company has over 1.5 lakh customers there.

This is part of the 'best business practices' being brought in by Reliance Life Insurance's foreign partner Nippon Life.

Source:BankingUpdates
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Sunday, 4 October 2015

15:22

Door-step banking facility yet to catch on in Chennai

Door-step banking facility yet to catch on in Chennai

For many pensioners in the city, going to the bank itself is an arduous task what with long queues at bank counters.

In a bid to help senior citizens who are unable to visit banks, door-step banking facility was introduced a few years ago.

However, the service is yet to catch up in Chennai and there is not much awareness among the community. Only a few banks actually offer the service.

The facility allows a pensioner aged over 75 to get pension delivered at his or her residence or remit cash on nominal charge. Residents note that only a few banks have implemented the service in the city.

S. Sundaravadivelu, a resident of Tondiarpet, said: “My father is aged over 80 and bedridden. He just makes a call to the bank branch and an authorised person provides cash or collects amount to be deposited.

But, it took me several months to find out about the service and also alert the branch. More awareness is needed.”

Some senior citizens associations also plan to write to banks that the service be made available to the elderly and physically challenged persons. S.M. Chellaswamy, president of the Tamil Nadu Elders Welfare Association, said many senior citizens preferred visiting banks than using automated teller machines.

“I waited for 10 days to receive cash when my relative transferred cash through ATM. We had to undergo some procedures to receive cash because of faulty machine,” Mr. Chellaswamy said.

The association also plans to write to the Union Finance Minister and banks, seeking to implement the scheme.

Meanwhile, representatives of various nationalised banks, including Indian Bank, point out the difficulties in sustaining the door step banking facility because of manpower shortage.

Banks need to outsource staff for such services. Moreover, security issues and expenditure had come in the way of implementation.

Sources in the Indian Bank said that the service was offered on a personalised basis depending on the distance of house and during emergency like hospitalisation.

Many branches had now digitised life certificate submission and also installed bunch note acceptors to deposit cash, the sources added.

The facility allows a pensioner aged over 75 to get pension delivered at his or her residence

 Source :The Hindu
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